New Hire Training: Seamlessly blending classroom and hands-on learning, MV’s (BTA’s transit contractor) Avatar Fleet training curriculum uses adult education techniques, keeping trainees engaged and interested throughout the duration of training. The initial new hire training encompasses a total of 110.50 hours of training.
Classroom Training: The instructor-led classroom training uses video training modules which are reinforced by the written training/study guide. The video training is presented through an interactive, panel-hosted discussion led by MV personnel. Testing occurs at the end of each module and at the end of classroom training with a cumulative, closed-book exam. Employees must pass with a score of 80 percent or higher in order to proceed to behind the wheel training.
Pre-Driving Skills: All new hires must possess a CDL with prior CDL driving experience – ensuring drivers are familiar with operation of large vehicles. The MV Pre-Driving Skills section is designed to familiarize the student with the operation of BTA specific vehicles and spacing of BTA transit buses before driving the vehicle on the street, the pre-driving skills course training requires that all students learn the use of multiple mirrors and vehicle controls.
Observation: Observation training gives students an opportunity to study the proper way to handle a vehicle. Once a student has successfully completed all pre-driving skills and observation training, they begin driving the vehicle on the street with a training instructor.
Behind the Wheel (BTW) Training: Behind the wheel (BTW) training focuses on honing specific basic driving maneuvers and skills necessary to ensure the safe operation of the vehicle under actual road operation. During BTW training, the student puts into practice what they have learned in the classroom and refines his/her driving skills with a certified trainer. During this period, the student must demonstrate mastery of 26 specific defensive driving and performance skills before graduation.
Cadet Training: After completion of the behind the wheel training, each trainee is provided with in-service cadet training with a line trainer. Operators will operate the vehicle and all on-board technology in service, and interact with the passengers on a practical level. During the training, the operator becomes familiarized with the routes, transit centers, and park and rides, and the service area as a whole. During this period, the trainee is closely monitored and receives his/her final road and training evaluation. Any areas of needed remedial training are identified and documented.
Post-Training Testing and Remedial Training: Before a student is released into service, he/she is closely monitored and receives a final road and training evaluation. Recognizing that not every operator is one hundred percent ready to enter revenue service after the base training program, MV offers up to 40 hours of remedial training. During the cadetting period, any areas of needed retraining are identified and administered based on this need.